Every advisor has their own style, but the goal is the same: a conversation where you feel heard, not judged.

Once you're connected by phone or chat, take a moment to share any background that feels relevant — or jump straight into your questions. The best readings feel like a real conversation. Ask what's on your mind and follow where it leads.

There's no single "right" question. Every client comes to a reading with different goals, from love and relationships to career decisions and family matters

Open-ended questions usually lead to the most helpful answers. Questions starting with "how," "what," or "why" give your advisor room to provide much more detail than a simple yes/no question.

A few examples:
What can I do to move forward in this situation?
What should I focus on right now?
Why do I keep feeling stuck or uncertain?

Preparation doesn't have to be complicated. What matters most is approaching your session with an open mind. Find a quiet space where you can focus. Many clients find it helpful to jot down a few questions beforehand so they can make the most of their reading. Take a few deep breaths, clear your mind, and stay present. This time is yours, so use it.

Not every advisor will be the right match for every client, and that's okay. Our goal is always a positive, meaningful experience.

If a session doesn't feel like the right fit, our customer care team is ready to listen and help connect you with an advisor better suited to your needs. If your reading didn't provide meaningful insight, we'll also offer a one-time refund of up to ten minutes to use with another advisor. We stand behind every reading and are here to support you before, during, and after your session.

Rates vary by psychic and depend on experience, specialty, and any current introductory offers. Each advisor's rate is listed clearly on their profile, so you can choose an option that fits your budget.

New customers may also qualify for special introductory pricing, making it easy to find the right advisor without a commitment.

If you run out of minutes during a phone or chat reading, you have two options:

Continue the Reading: You can choose to continue the reading at the psychic's standard per-minute rate. This allows you to get the answers and guidance you need without interruption.

End the Reading: If you prefer to end the reading, you can hang up the phone or close the chat window. You'll receive clear notifications when your introductory minutes are over, so you can decide whether to continue.